Payments & Transactions

 

At Heatstone Homes, we aim to make your shopping experience simple, secure, and flexible. We accept all major debit and credit cards, allowing you to pay conveniently using the method that works best for you.

For added flexibility, we also offer a Pay in 3 option via PayPal, allowing you to split your payments over three manageable instalments. This provides the convenience of spreading your purchase cost while still enjoying your new products immediately. Pay in 3 is subject to PayPal approval and is based on the customer’s individual circumstances.

Your security is our priority. All transactions are processed through a secure checkout system, ensuring your personal and payment information is protected at all times. Card payments are processed securely by our trusted third-party payment providers. We do not store card details. Our robust fraud prevention measures mean that each order is carefully checked to safeguard both our customers and our business.

We aim to provide a smooth and reliable payment process so you can shop with confidence. If you experience any issues during payment or have questions about your order, our customer support team is available to assist you promptly.

For more information on how we handle payments and protect your data, please see our Terms of Service and Privacy Policy.

 

 

We’re Here to Help

Have a question about this policy or your order? Our support team is available to assist.

Email: support@heatstonehomes.com

Phone: 0161 710 4012

Live Chat With Us

Opening hours: 8am–8pm, every day.

 

We Aim to respond with in 24 hours